Author Topic: Welcome to the new website..  (Read 3857 times)

The Creator

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Welcome to the new website..
« on: Sep 11 - 2007 »
Welcome to SamSmiths.info

Well someone had to do it. For staff and customers alike - a lot of recent brewery decisions, have caused some major problems. It's getting to a point whereby customers are ONLY returning to establishments because of favorable prices - and little more!

Meanwhile, staff and management are being made to look idiots, as they have to defend some of the ludicrous actions of the company - who do little to support their managers by way of signage - which would take some personal responsibility away from the managers and staff when having to explain / enforce what would otherwise be, unbelievably rulings.

It would seem as if the Samuel Smiths company are doing everything possible to make everyone's life as miserable as possible - that can only be described in one way: A shortsighted, inconsiderate, selfish and unrealistic attitude - usually of the type found amongst people of a lower than average intellect, or with some learning difficulties.

With the brewery banning managers from operating venue websites - it's not only becoming more difficult to market ones own establishment - but general lines of communications across the whole organisation are made difficult - leaving individual members of staff and managers, feeling very insular.

And what about the loyal customers? Well they can't complain - their beer is cheap enough isn't it? Any genuine human being, with half an ounce of intelligence, would realize that pricing isn't everything - people are still prepared to pay for quality! Loyal customers are being treated like dirt - as their social fabric is being ripped apart by morons with more money than sense! And if anyone thinks that statement is a bit strong - believe you me, that's nothing compared with the strong and colourful comments being made, day-after-day by customers who have supported the Samuel Smiths Brewery, for many, many years.

So here it is.. the opportunity for anyone to communicate, share view, news and ideas - whilst remaining anonymous - and free from the cruel wrath of the company.

If you have something new to add, then please feel free to do so. Registration is free - and no information is divulged with any other parties - especially the brewery. All anyone can see, is what you and others post. Joining this site, only takes seconds to complete. Here: http://samsmiths.info/forum/index.php?action=register
« Last Edit: Sep 24 - 2008 by Admin »

Offline Max

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Re: Welcome to the new website (UPDATE)
« Reply #1 on: Jun 12 - 2008 »
UPDATE:

In the above introduction I stated..

It's getting to a point whereby customers are ONLY returning to establishments because of favorable prices - and little more!

Well the latest information filtering through, would suggest that even the 'favourable prices' are no longer an effective means of keeping customers.

I've personally heard, previously loyal and regular customers (who have since found other local venue's to frequent) state that 'even the good prices was not a good enough reason to remain loyal to Sam Smiths'.

If only the Smith Bro.s lived on planet Earth - and actually listened to what their staff and customers had to say (like any other business would). But no, why pay any credence to a) Those that actually run the business and meet the customers on a day-to-day basis, and b) those who actually pay their hard-earned cash, and keep the Smiths in business.  ???
« Last Edit: Jun 12 - 2008 by Admin »
Always in support of the Samuel Smiths Brewery - although very concerned about the current company strategy towards its staff and customers, as exercised by the Directors. We believe in promoting common sense, decency, compassion, fairness and compliance with company, employment and English law.