The Greyhound, Killinghall, Harrogate. Complaint letter to brewery

[Peter Griffin]

The Old Brewery
High Street
Tadcaster
North Yorkshire
LS24 9SB


The Greyhound, Killinghall, Harrogate, North Yorkshire


Dear sir / madam,


I have been a regular patron of this above pub since mid 1998 and things have been going from bad to worse. This started with a nymphomaniac called Emma and a chef, I use the term loosely, Matthew who struggled to reheat a tin of soup. Since this I have encountered inadequacy of service which I had not previously considered possible, as well as ignorance and stupidity of monolithic proportions.
Please allow me to provide specific details, so that you can either pursue your professional prerogative, and seek to rectify these issues - or more likely (I suspect) so that you can have some entertaining reading material as you while away the working day smoking B&H and drinking vendor-coffee on the bog in your office.
Patrick and Lisa the toothless wonder and smack head, currently facing charges of growing cannabis. For a start my problem with this gruesome twosome, two large breed powerful dogs wonder around the bar whilst other, shocked and outraged patrons sit by. All hoping that the big one doesn?t cock his leg.
I feel that your pure determination to get the pub doors open, regardless of references, if you even bother to ask for them is running the place into the ground. Coupled with the delightful cuisine on offer, e-coli on a plate for main followed by a nice poo poo platter, red ring syndrome the following morning me thinks.
Anyhow I digress from my point, this pair (of what I am unsure) were having lock ins, children running rampage. However one thing that I must support was the fact we were able to smoke in the bar, as a paying customer and a smoker it was nice to put the middle finger up to good old Humphrey.
Doubtless you are no-longer reading this letter, as you have at least a thousand other dissatisfied customers to ignore, and also another one of those crucially important testicle-moments to attend to. Frankly I don't care, it's far more satisfying as a customer to voice my frustrations in print than to shout them at your unending dialing tone. Forgive me, therefore, if I continue.
We now have Paul and Andrea, although Paul is a very nice person, I feel the dragged through a hedge backwards look is slightly inappropriate. Andrea is magic, I have never seen someone disappear as quickly, as soon as there is a bit of work to be done.
On Friday the 5th September 2008, we had a new worker, with great intrigue we regulars paid particular attention to this fine specimen. The mental capacity of an oxygen starved mushroom coupled with the fact he was drunk as a skunk. However I was slightly impressed with his ability to have a pi** up in a Sam Smiths brewery, when the hierarchy of the company, for which this should be their job, seem unable to find their arse with both hands.
There is a lovely Staffordshire Bull Terrier bounding around the pub ( the sort of dog that eats children in Liverpool ). This little chap seems to be downstairs all day, whether food is being served or not ( mainly not, have you tasted the filth you provide). We then have cigarette butts splayed all over the car park, accompanied by dog muck and crisp packets. May I add this is a respectful country village and not the Bronx! Where I feel, this rabble would be made king and queen of half wits and tramps.
Just as an end point I would like to say that the pub has been reported, in writing ( this means the council must visit your establishment) to the local authority environmental health.

Good day to you all, I look forward to your actions

Regards

Claude Balls

[JettaP]

What is it with Sam Smiths and pubs called the Greyhound??

The one in Clayton-le-Moors, Accrington, Lancs is a sh*thole....Ladies toilets filthy, windows manky, curtains in the tap room been hanging off the rails since Christmas 2007, carpet by the bar looks like a strip of tarmac it's so full of grime. Dogs roaming around, yes we have that too, landlady hands her mutt across the bar over punters pints ( I have started drinking out of a german stein with a lid on !! not only cos' of the dog hairs but because of the dust that trickles off the bar canopy in a light breeze) Scouse Landlord aka Caspar the Friendly Ghost, has less work in him than a used bus ticket, preferring to be in the tap room playing darts ( now hows that come to pass, I thought Humph's pubs didn't allow pub games??) getting pi**ed. Piles of dog ends outside the pub doors.

HS and his Area Manager should visit the Peel Park Inn or the Black Horse in Accrington to see successful and spotlessly clean pubs competing against his dirty, dark and manky premises. That's the standard him and his publicans should be aspiring to......

[ken]

The Old Brewery
High Street
Tadcaster
North Yorkshire
LS24 9SB


The Greyhound, Killinghall, Harrogate, North Yorkshire


Dear sir / madam,


I have been a regular patron of this above pub since mid 1998 and things have been going from bad to worse. This started with a nymphomaniac called Emma and a chef, I use the term loosely, Matthew who struggled to reheat a tin of soup. Since this I have encountered inadequacy of service which I had not previously considered possible, as well as ignorance and stupidity of monolithic proportions.
Please allow me to provide specific details, so that you can either pursue your professional prerogative, and seek to rectify these issues - or more likely (I suspect) so that you can have some entertaining reading material as you while away the working day smoking B&H and drinking vendor-coffee on the bog in your office.
Patrick and Lisa the toothless wonder and smack head, currently facing charges of growing cannabis. For a start my problem with this gruesome twosome, two large breed powerful dogs wonder around the bar whilst other, shocked and outraged patrons sit by. All hoping that the big one doesn?t cock his leg.
I feel that your pure determination to get the pub doors open, regardless of references, if you even bother to ask for them is running the place into the ground. Coupled with the delightful cuisine on offer, e-coli on a plate for main followed by a nice poo poo platter, red ring syndrome the following morning me thinks.
Anyhow I digress from my point, this pair (of what I am unsure) were having lock ins, children running rampage. However one thing that I must support was the fact we were able to smoke in the bar, as a paying customer and a smoker it was nice to put the middle finger up to good old Humphrey.
Doubtless you are no-longer reading this letter, as you have at least a thousand other dissatisfied customers to ignore, and also another one of those crucially important testicle-moments to attend to. Frankly I don't care, it's far more satisfying as a customer to voice my frustrations in print than to shout them at your unending dialing tone. Forgive me, therefore, if I continue.
We now have Paul and Andrea, although Paul is a very nice person, I feel the dragged through a hedge backwards look is slightly inappropriate. Andrea is magic, I have never seen someone disappear as quickly, as soon as there is a bit of work to be done.
On Friday the 5th September 2008, we had a new worker, with great intrigue we regulars paid particular attention to this fine specimen. The mental capacity of an oxygen starved mushroom coupled with the fact he was drunk as a skunk. However I was slightly impressed with his ability to have a pi** up in a Sam Smiths brewery, when the hierarchy of the company, for which this should be their job, seem unable to find their arse with both hands.
There is a lovely Staffordshire Bull Terrier bounding around the pub ( the sort of dog that eats children in Liverpool ). This little chap seems to be downstairs all day, whether food is being served or not ( mainly not, have you tasted the filth you provide). We then have cigarette butts splayed all over the car park, accompanied by dog muck and crisp packets. May I add this is a respectful country village and not the Bronx! Where I feel, this rabble would be made king and queen of half wits and tramps.
Just as an end point I would like to say that the pub has been reported, in writing ( this means the council must visit your establishment) to the local authority environmental health.

Good day to you all, I look forward to your actions

Regards

Claude Balls

[JettaP]

Oh the wonders of modern mobile phones with cameras..... ref:The Greyhound at Altham, Accrington.  Pictures doing the rounds of a Great Dane with it's paws on the bar being fed icecubes by the barmaid... her dipping her fingers in the bartop ice-bucket.... yuuuk x 10...then as it slobbered on the carpet the girl who brought it in rubbed the mucus into the carpet with her foot !!!
How do I post them on here Admin?
Do I write to Humph before I send them to Hyndburn Public Health?
Answers on a postcard pls.....

[357maddog]

I personally think they have had all the warnings they deserve, after all as previously stated by many, it has been going on for long enough.
If it was you or I in our own business we would have been set upon by the authorities and either given an improvement notice or closed down...and rightly so seeing as it is the LAW and was put in place for the protection of the public.
They continuously seem to flout many H&S rules on food hygiene, Employment law issues etc etc. and they are apparently reading this forum, common sense would usually prevail and if it were my business I would at least follow up some of the issues posted on here.

Its up to you which road you take, I know what I'd do.
Regards.
J.

[Max]

..How do I post them on here Admin?

A quick and easy guide to posting pictures at this site 

Whenever you are making a forum post or reply, you can also add pictures. Here's how..

1) Having got the text box open (to reply, or new topic), click on 'Additional Options', which is below and to the left of the box.

2) Click on the 'Browse' button - and select the image on your computer, from the pop-up box.

3) Once you've located the image file on your computer, double-click on it, which will automatically enter the location in the box marked attach.

And that's all there is to it - when you post, it will be there!

More images can be added, (4 max) by clicking on 'more attachments' to the right of the 'browse' button, before posting.

Your images are seen as smaller 'thumbnails' which can be enlarged by clicking on them - or even downloaded, by clicking on the paperclip symbol.

Example below.

=================

If you want to display an image, already located somewhere on the Internet, then simply put the image URL (web address) between the image start and end functions, as in the following example using this image address: http://samsmiths.info/forum/sams_forum_logo.gif

Code: [Select]

[url]http://samsmiths.info/forum/sams_forum_logo.gif[/url]
The start and end image code, is automatically inserted when clicking on the 'Insert Image' icon (second from the left, above the smileys).

To find an image URL - hover over the image, right-click your mouse, and select either 'Copy Image Location' (with Firefox - then ready to paste) or with Internet Explorer, select 'properties', then highlight and copy the full URL from the pop-up box.

Remember, this website has full instructions, simply by clicking on the 'help' option above.

========================

If images wont upload for any reason - just email to me at email@ samsmiths.info (without the space after '@')

[357maddog]

Lets have a caption competition for the "monkey" pic...lol

"What do you mean the managers are revolting...you employed em, now get out there and make sure we get 5%"

[Alpine Drinker]

Please let me have the photos back so I can put the brewery back together again.

[passedit]

Well F.O.B.you are such a wonderful tiny little creature your humble follower Hump

[Max]

Lets have a caption competition for the "monkey" pic...lol

"Thank you for coming for the 'managers job' interview. Now you do know, here at Sams we treat you like an animal, and pay peanuts...?"

"Fantastic!.. When do I start?"

 

[Alpine Drinker]

Oh Francis can you remember our days at school when we bullied the defenceless, those were the days.

[Peter Griffin]

rumour has it a new couple have been lined up to take charge of the pub, starting in 2 weeks. thank god!