Author Topic: what a farce!!!  (Read 1245 times)  Share 

Offline Tink

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what a farce!!!
« on: Sep 16 - 2008 »

Hello all peeps out there

well let me just comment on the reliefs we have just had in our pub... oh my lord...

HS just threw them into the job. they didn't have any training what so ever... there was the lady and her boyfriend and her son... heheh oh im sooo chuckling right now

the boyf had another job... so he only worked at night... she said that she had had her own pub before suprisingly the one my husband had done a relief job on years back.  turns out when we got back she couldn't pull a pint... and the son... who was let me add was only 15 years old.. cuz i asked him the morning of the stock take.. was serving behind the bar.. he could pull the beer but not the lager... oh my it was a rite balls up..

they had had no paperwork training.... no ordering training.. no machine training...

on the other hand i felt for them being chucked into something you had never done before.. but surely these reliefs should turn round and refuse to do these pubs until they have been fully trained..

my customers were climbing the walls...

i just wish HS would wake up and realise he has got a damn good business.. before it goes tits up

Offline Max

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Re: what a farce!!!
« Reply #1 on: Sep 16 - 2008 »
Maybe It's time for HS to 'learn the job' for himself.

It seems almost beyond belief, that he is now making sole decisions - with no 'running a pub' experience of his own.

I challenge HS to put himself in the same predicament as he is putting these others - on his own (or with someone else inexperienced), and try and run a pub for a couple of weeks.

I would guarantee that 1) HS would struggle 'big time', to keep the customers sufficiently happy, so that he wouldn't have to take refuge to avoid a bombardment of abuse - or worse, and, 2) would wise-up to the real world, and stop behaving so inhumanely to other poor people - one would hope!
Always in support of the Samuel Smiths Brewery - although very concerned about the current company strategy towards its staff and customers, as exercised by the Directors. We believe in promoting common sense, decency, compassion, fairness and compliance with company, employment and English law.

Offline THE UPTON PARK

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Re: what a farce!!!
« Reply #2 on: Sep 21 - 2008 »
HI FOLKS , ME AND MY WIFE WORKED FOR SAMS FOR ABOUT TEN MONTHS BACK IN 2006/2007 , WE DID OUR TRAINING @ SINCLAIRS , ALL WAS WELL VERY ENJOYABLE , WE THEN WENT ON THE RELIEF CIRCUIT ROUND LANCS/YORKS , WE THEN GOT A HOLDING RELIEF IN LANCS , EVEN THOUGH  WE IMPROVED TAKINGS ON WET AND DRY , THEN APPLIED FOR THE PUB , GOT FULL SUPPORT FROM ALL THE CUSTOMERS , WE DIDNT GET IT ,SOME CUSTOMERS EVEN WROTE LETTERS TO HS REQUESTING THAT WE STAYED THERE , TO NO AVAIL, WE WENT BACK ON THE RELIEF ,THEN WE WENT BACK TO THE SAME PUB SOME MONTHS LATER , AND THE DIFFERENCE IN THE TAKINGS WERE SOMEWHAT DOWN ON WHEN WE LEFT , WE PUT OUR HEART AND SOUL INTO SAM SMITHS IN AT THIS TIME , THERE WAS A SHORTFALL ON THE STOCK , WHEN WE STOCKED OUT , WE WERE TOLD TO HAVE 2 WEEKS OFF THEN RETURN TO THE RELIEF CIRCUIT , WE PRIDED OURSELVES ON OUR STOCKTAKES IN THE RESPECT THAT EVERY PUB WE DID ON RELIEF , WE WERE UP AN AVERAGE OF ABOUT A GRAND , SO WHEN WE WERE TOLD WE WERE DOWN A GRAND WE THOUGHT HANG ON THIS ISNT RIGHT , AFTER A WEEK ON OUR "HOLIDAY " I RANG UP A CERTAIN AREA MANAGER  BH , WHO INFORMED ME THEY WERE PARTING COMPANY WITH US , THE REASON WHY WAS NOT MADE VERY CLEAR , AT THE TIME OF THE SHORTFALL WE WROTE A LETTER SAYING WE WERE NOT GOING TO BE HELD RESPONSIBLE FOR THIS SHORTFALL, THE CIRCUMSATNCES SURROUNDING THE REASON FOR US TAKING ON THIS RELIEF I WILL NOT GO INTO , BUT WE HAD TO STAY IN A HOTEL AND COMMUTE TO THIS PUB EVERYDAY , BECAUSE THE MANAGERS WERE STILL OCCUPYING THE ACCOMODATION, WE HAD TO FIGHT TO GET CONTROL OF THE MONEY AND THE ADMIN AT THE TIME , BECAUSE WE FELT IF WE CANNOT CONTROL THE MONEY OR THE ADMIN WE WOULD BE LEFT WIDE OPEN IN THE RESPECT OF SHORTFALLS ETC , WE THEN WERE GIVEN A SAFE BOX AND A MAKE SHIFT OFFICE IN  A ROOM OFF THE CELLAR , THIS WAS FINE , BUT WHO KNOWS WHAT WENT ON AFTER WE LOCKED THE FRONT DOOR AND LEFT EACH NIGHT , AGAIN WE GAINED FULL SUPPORT OF THE CUSTOMERS IN THE PUB , AFTER ABOUT 2/3 MONTHS LIKE I SAID THE STOCK OUT WAS DONE AND WE WERE AROUND A GRAND DOWN , HB'S REASON FOR SACKING US WAS POOR PERFORMANCE WHICH I WILL VEHEMNTLEY OPPOSE AS WE FELT AGAIN WE HAD UPPED THE TAKINGS , I STRUGGLED TO WORK WITH THE STAFF IN RESPECT THAT THEY WERE ONLY EVER GOING TO SUPPORT THEIR MANAGER , I TOOK ON MY OLD STAFF AFTER THE ONES WHO WERE THERE WHEN I ARRIVED DECIDED TO GO ON THE SICK , WE BREEZED THRUOUGH  THE XMAS BOOKINGS , WE WERE BUSY , WE WORKED XMAS DAY DID 60 COVERS IN JUST OVER 2 HOURS , THEN TOWARDS THE END OF JAN , WE WERE TOLD THE NEWS , NOW IF WE WERE SACKED FOR POOR PERFORMANCE AND STOCK SHORTFALL , WHY WAS OUR BOND LEFT INTACT WHEN WE PARTED COMPANY , WHAT HAD HAPPENED TO THIS STOCK ? , WHO WAS RESPONSIBLE FOR IT ? , I DONT KNOW , BUT SOMETHING WAS BEING COVERED UP  AT THE EXPENSE OF US LOSING OUR JOBS , NOT HAPPY , WAS GOING TO TAKE IT TO ACAS , BUT COULDNT BE BOTHERED IN THE END , I WISH I HAD , WHY ARE PEOPLE SO SCARED OF HS , I DONT KNOW , BUT LOOKING AND HEARING TO WHATS GONE ON SINCE THEN IM SURPRISED HE HAS ANY PUBS MAKING A PROFIT AT ALL , HS IS MAD , CRAZY , A FOOL , I CANT BELIEVE HE IS LETTING HIS BUSINESS GO TO THE WALL LIKE THIS , FRESH FOOD FOR FROZEN , ITTL NEVER WORK .....

Offline joeh917

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Re: what a farce!!!
« Reply #3 on: Oct 8 - 2009 »
Sorry you did'nt get a reply to your post Upton as you deserved one but I suppose it's too late now as you have probably left the site. Hope you found a new job with a better employer anyway if you are still looking in.

Offline aardvark.cox

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Re: what a farce!!!
« Reply #4 on: Oct 8 - 2009 »
Chances are he wont be after all this time joeh