As I've posted elsewhere in the past - if he keeps up the same pathetic attitude, it's only going to be a matter of time before he upsets the wrong person, at the wrong time, and ends up getting hospitalized.
This is why I say - for Humphs personal safety, anyone who is close to him, and/or family, need to help him. I honestly believe he is at severe risk of injury or worse.
What scares me, is the thought that either, 1) he wont listen to anyone whatsoever, family or otherwise, or 2), those who are supposedly 'close' to him - don't really care too much what happens to him.
One final point, any business/businessman/businesswoman on this planet, at any time or era, with even the most rudimentary intelligence, would conclude that if a major policy change (i.e. the introduction of 'ping pie') is not popular with the buying public - then it is obviously a very bad idea which should be reversed.
Little Humphrey Smith's attitude to the public which has paid for his wealth, is totally despicable - as he blatantly treats everyone with contempt.
I'm sure if he could have things his way, he would lock the customers in his pubs, and not let them out until they had ordered and eaten his choice of food.
Someone like that, doesn't deserve the past loyalty of staff, managers and customers - his behavior can only be described as greedy, selfish, inhumane, and just possibly insane.