The 'business' doesn't seem to respond as other businesses. Not only do they not have a UK corporate website - but they have banned all of their managers from having websites for their respective Pubs and Hotels!
A lot of their decisions would not appear to make commercial sense. Examples being; the amount of lost trade, since banning all music. Also disappearing are a lot of popular bottled and spirit brands - in favour of their own branded equivalents. Sadly, they don't do an alternative for Tia Maria - so there goes the Black Russians I used to treat myself to. Also vanished - many snacks, including good old Pork Scratchings.
So it would appear that the company is not monetary driven. It's just one big train set, to be played with whatever the consequences - and obviously the people who paid for this preverbal train set - don't matter one iota! Anyway, having said all of that..
Samuel Smiths
The Old Brewery
High Street
Tadcaster
North Yorkshire, LS24 9SB
United Kingdom
Tel: +44(0)1937 832225
Fax: +44(0)1937 834673
Google Earth - for carrier pigeon directions.