I think JR's post (and yours as it quotes it) should be removed. It is libelous.
Is it only Libellous if it's untrue? We on here don't know one way or the other, that is why I think the post is wrong. What gets up my nose, is a first time poster comes on here with praise for the pub / manager then finishes off by dropping the same pub / manger right in it with the brewery and maybe the police and customs.
You have to ask yourself about the motives this first time poster as in posting such a post.