This has to be the best tasting lager currently available in the UK. And when drunk in large quantities it has been known to make a village idiot enter into a conversation with the panache of a university lecturer!

Bravo Samuel Smiths!

I know nothing about these things but i am told these are the latest items forbidden in sam smiths pubs.it would seem you can buy a e cigarette and use it and be within the law, but the hump says you cannot use them in his pubs. the reason is managers may not be able to tell  a real fag from a fake and as a result they may cause trouble.As a none smoker as i say this is all new to me but if this is true has the hump banned something that is legal just because he can,what will this looney ban next.

dear mr smith,
   i have just found this website and hope you read this note.   we have now decided to stop going to one of your pubs after may years because it is now crap and illegal.   
   and just to prove how crap it is, even my husband has agreed to stay away and that is saying something.
   the pub has been getting worse as the managers keep getting replaced and do not seem to have any proper training.   even when i worked behind a bar many years ago i knew not to handle the glasses by the tops where the punters drink from. but your glasses are dirty too so more bad training or crap washer?
   is it now your policy to take money for drinks at 5 to 11 at night and then start closing at 5 past 11?   or is it cos you do not have enough staff time as said at this website?
   at nellies in beverley at 5 past 11 on most nights the front main FIRE EXIT IS LOCKED when everyone is still in and lights are switched off everywhere.   i banged my shin on the metal leg of a big table leant over in the main room and that is my last time in. chairs banged on table tops and doors slammed all when you are just trying to enjoy your last drink.
   i was told its not the new managers fault as she is real nice.   but they have not had much training as he was a building labourer and does not seem very happy.   i was told that smith brewery is having lots of similar things everywhere and was likely the fault of the new area manager who was not sorting things out and employing badly trained staff.
   and so it turns out that the new area manager is humphrey smith director.   he is obviously a crap area manager.   i saw him once 2 years ago rude and pathetic.   so we are not going in any of your pubs if they are all the same unhygienic and breaking fire rules and unwelcoming.
   anyway my hubby says it is a criminal offence to lock public fire exits with public in and someone should tell the police. i would guess its also breaking some law to turn lights out and put obstacles in the way during opening hours. maybe humphrey smith will get arrested?


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Name supplied. Ref: 200210A

It's Official
From next week Sams are to offer own brand (or no Brand) snacks, nuts and crisps.

Hump I worked for you for over 20 years the 1st 15 years was great a pleasure to open the doors and let in customers. Then you took out T.V.s backround and live music,be honest with yourself and admit thats when it all went wrong.Your beers are second to none,your last brewery increase of prices was August 1990,surely you can increase a little and bring back the tools that are needed to help your managers increase trade and take the pressure of them instead of making their lives hell.Do you treat your office staff the same or is it just the people on the front line who do their best to sell your beers.We don,t hear office staff,stocktakers,staff in the bottling plant etc having the problems the overworked pub managers have.So Humphrey do something Christian and change your ways.