I wasn't going to get drawn into this thread, but it remains one of my pet hates with the pub industry. If you are paying for a pint of beer, then that is what you should get. I know all of this 95% liquid caper, but still feel that if requested a pint should be topped up without question, as was the old SS policy. To cut through all of the crap why don't they just start introducing 24oz glasses, with the line marked clearly on the side. I attach a photo of a pint of OBB bought on a recent visit to The Golden Jubilee, Yarm. This is how it was served, in fact the guy that pulled it (who i assumed was the manager), checked it twice to confirm the level was right. I didn't complain as i had read the thread on here and was with friends and didn't really want a scene. I did take the precaution of telling my wife that if i wasnt there when she returned from her shopping trip, that i would be at another neighbouring pub (Fox Covert, High Leven), so i must have had half a mind on what might happen if i kicked up a fuss.
On the same topic in another SS house that i use sometimes, Humph on a recent visit was lambasting the manager about this 5% surplus and even suggested that the manager book himself on a day trip to Manchester, to the SOB in order to see how the job was done "properly".
At the end of the day if Shell or Esso started dispensing 95% of a litre of fuel and charging for 100%, there would be hell on and beer is at least twice as expensive as petrol/diesel.
Onwards & upwards